Submit a claim
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Mobile App
Download PayFlex Mobile® from your app store to submit a claim from your smartphone or tablet.
Fax
402-231-4310
Toll-free fax number
855-703–5305
Mail
PayFlex Systems USA, Inc.
P.O. BOX 14879
Lexington, KY 40512-4879
Overnight address
PayFlex Systems USA, Inc.
11819 Miami St., Suite 200
Omaha, NE 68164
Account Security Concerns
If you suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.
Phone
1-855-542-5988